Privacy Policy

Our Commitment to Privacy

Thank you for shopping at GearNuts.com. We know that you are concerned about the way your personal information is used and shared, and we are committed to protecting your privacy online. This page explains how we collect, use, and protect the information that you provide to us. When you visit GearNuts.com, you accept the policies described below.

What Information Do We Collect?

  • Information That You Provide Us
    We accept and store any information that you submit on GearNuts.com or by any other means. For example, you may provide personal information when you place an order, enter a giveaway, request a publication, or contact us. This information may include your name, address, phone numbers, e-mail address, credit card and payment information, and other personal information.
  • Website Use Information
    We collect and analyze technical information about how customers interact with GearNuts.com, including but not limited to IP addresses, browser types, operating systems, pages viewed, links, dates and times, and other information.
  • Cookies
    As most websites do, we use a standard technology called "cookies" to differentiate you from other shoppers. We'll also use cookies to store and retrieve information about your interaction with the website, such as the items in your shopping cart or wish list, for example.
  • E-mail Information and Contact Forms
    We may collect, store, and use any information that you submit via e-mail or any of the forms on our website. We may also collect information about e-mail communications, such as the confirmation that an e-mail was opened or of which links were clicked.

How We Use Collected Information

We use collected information for the purpose of administering our business activities, such as completing and tracking orders, providing customer service, communicating with customers, administering giveaways and other promotions, customizing the shopping experience, troubleshooting, improving the website design and functionality, and other business uses. From time to time, we may send you promotional messages by mail or e-mail. You can always opt out of such communications (see below).

We do not intentionally share your information with third parties except as required by law or to facilitate business operations (such as providing necessary information to shipping providers and payment processors).

How We Protect Your Information

In order to protect your information, we have put in place appropriate electronic, physical, and procedural safeguards. We use Secure Socket Layer (SSL) encryption/security technology to protect data transfers, and our information systems are treated with the highest regard for security. In addition, we limit access to customer information to only authorized personnel.

How You Can Review or Correct Your Information

To review or correct your personal information, or to change your communication preferences, please contact us by using this form. You may choose to stop receiving promotional communications at any time. If you have subscribed to any of our e-mail newsletters, you may unsubscribe anytime.

Links to Other Websites

GearNuts.com is not responsible for the content or practices employed by other websites that are linked to from GearNuts.com. When you use a link to go from GearNuts.com to another website, our privacy policy is no longer in effect.

Your Consent

By using our website, you consent to our collection and use of your personal information as described in this policy. If we change our policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it, and under what circumstances we may disclose it.

This policy was last updated on July 1, 2010. If you have questions or concerns about this privacy policy, please e-mail us or call us at (800) 410-6887.

Love Letters

‘‘ WOW!!! I WON, I WON. Gearnuts kicks a**, I can't believe I actually won the January giveaway, a beautiful EG-1 Traveler Guitar. Got it fast, unpacked it and after very little tuning it played great, I love it and need it, Perfect. Thanks again I am a repeat customer and will be getting a Gibson real soon from you. ’’ – Earl Snyder, Miami, FL

Send us your love letter

Earl, you're an inspiration to everyone who says they never win anything! (Except the Crew here at GearNuts, because we're not ALLOWED to win any of our contests. Sigh.)

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